How does our Ride-sharing work?

Ride-sharing is an optional feature that allows you to split the cost of the ride with other travelers who are also going to the same destination at the same time as you.

When you make a booking, you get the option to choose whether to share the ride or not, if you do, you allow us to match you with other travelers also willing to share a ride.

Lets say today is Friday December 1st, you and your partner want to book a ride from Marrakech Airport to Agadir for Tuesday, December 5th at 1pm (13:00)
Dec 1: You go to the booking page, pick the date and time, select Ridesharing: Yes, go to checkout page and pay full price US$130 using your credit card
Dec 3: (2 days before the departure time) you receive an email from us informing you whether we have other bookings for the same date/time or not:

We tell you how many people there is (ie: 3 extra people) and how much we will be sending back (partial refund) to your card one business day after the trip. (Canceling your reservation is not possible at this point anymore.)
Dec 5: You get picked up from the airport, you meet your driver and your travel buddies (hopefully and most likely friends for life!)
Dec 6: (Next business day) We send you a partial refund of US$74.88* to the card you used when you booked.
We give you the choice to either keep the booking or cancel it within 24 hours and get a full refund.
If we don’t hear back from you after 24 hours, the booking remains confirmed and no refund will be issued (even in the case of no show)
Dec 5: You get picked up at the airport and dropped off at your final destination
(In case we get a last minute booking and you end up sharing the ride with other travelers, you get a partial refund the next business day)

*This is how we calculate the amount of refund :
(Total Amount / Total number of travelers) X (Total number of the other travelers) – (Administration fee**) = The amount of refund.

**Administration fee = 5% of the total amount with a minimum of US$2

Please note:
All bookings made less than 48 hours before the departure time are final and can’t be canceled. (Partial refund is possible in case of last minute ride-sharing)